Category: Knowledgebase

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Internet Explorer Issue on Vista and Win 7 Fixed

When Windows Vista came out with a radically different security model, all software vendors had to step up to the plate to make their applications compatible with Vista’s new idiosyncrasies. Windows 7 is now out and that model is here to stay.

We worked very hard to sort out all the nuances of the new OS, but one issue remained for people who use Copy2Contact to capture data from a web page viewed inside Internet Explorer. Inexplicably, the shortcut key configured to activate Copy2Contact simply didn’t work from within IE, though it works everywhere else. A real nuisance.

The problem was traced to a new “Protected Mode” in Internet Explorer 7 and later that, in simple terms, prevents IE from communicating with other applications. The shortcut key, when pressed inside IE, falls into the protected category and is blocked without any notification. Since this mode is on by default, most users are subject to it.

For a while now we’ve been advising people to simply turn off protected mode, but we recently found a work-around for the issue and built it into version 2.11.3 of Copy2Contact, which you can download here.

The work-around is seamless and IE users will have no further trouble when capturing data in Protected Mode.

Copy2Contact Add-in for Outlook

If you use Copy2Contact with Outlook, a separate component is installed called the Copy2Contact Add-in, which actually works inside Outlook to provide some additional features to the Copy2Contact program itself.

One feature is that the Copy2Contact Add-in allows Copy2Contact to “guess” the email address of a contact if you’ve captured text from an incoming email inside Outlook. If the text you highlighted does not include an email address, Copy2Contact can get the sender of the email message from Outlook via the Add-in and offer it to you as an option.

Another feature provided by the Add-in is a special menu on each Outlook item window with some extra options, such as “Copy As Text”. See Reverse Copy2Contact for more info.

Outlook, however, is notoriously idiosyncratic when it comes to Add-ins, and it can seemingly randomly decide to disable an add-in and even report that the add-in has caused Outlook to crash. If the add-in is disabled by Outlook, the features it provides will all of a sudden not be available.

If you find that features provided by the Copy2Contact Add-in have stopped working, you can re-enable the add-in inside Outlook. You can also disable the add-in if Outlook insists that it is causing a problem.

Outlook 2000-2003: Open Outlook and go to “Tools”, then “Options”, then the “Other” tab, then “Advanced Options”, then “COM Addins”. Check (or uncheck) the “Copy2Contact add-in” option and then click OK. Close Outlook, close and re-open Copy2Contact.

Outlook 2007: Go to “Tools”, then “Trust Center” and click on the “Add-ins” section. Click on the “Copy2Contact add-in” and then click on the Go button towards the bottom. The “COM Add-ins” page will open and you can check (or uncheck) the “Copy2Contact add-in” there.

Outlook 2010-2016: Go to “File”, then “Options” and click on the “Add-ins” header on the left. At the bottom next to the word “Manage,” choose “COM Add-ins” and click the “Go” button. The “COM Add-ins” page will open and you can check (or uncheck) the “Copy2Contact add-in” there.

If Outlook keeps disabling the add-in, another option is to download and re-install Copy2Contact, which should restore the add-in as well. Download here.

Open Outlook and go to “Tools”, then “Options”, then the “Other” tab, then “Advanced Options”, then “COM Addins”. Uncheck the “Anagram add-in” option and then click OK. Close Outlook, close and re-open Anagram.In Outlook 2007, go to “Tools”, then “Trust Center” and click on the “Add-ins” section. Click on the “Anagram add-in” and then click on the Go button towards the bottom. The “COM Add-ins” page will open and you can uncheck the “Anagram add-in” there.

Grab an address sent by 411 directory assistance

As more and more people use mobile phones, services are adapting. Even 411 directory assistance has changed… now most 411 services offer the option of sending you the address and phone number of the person or company you looked up via SMS text message!

One of the coolest ways people are using Copy2Contact is by sending themselves the results of a 411 lookup via text message, and then grabbing it with Copy2Contact right into their address book.

Google 411Google 411

Never misplace contact info again!

All major providers offer this capability after they’ve located the address and phone number you’re looking for, including the popular free GOOG-411 service (1-800-GOOG-411).

Capitalization and phone formatting preferences

For those who want to have all their contacts neatly organized, Copy2Contact For BlackBerry includes preferences for automatically formatting phone numbers and capitalizing addresses.

Phone prefsCapitalization prefs

You can access Copy2Contact’s preferences by choosing “Preferences” from the menu inside the application.